Terms of service
Last updated: 9 January 2026
OVERVIEW
Welcome to Lulla. The terms “we”, “us” and “our” refer to Lulla. Lulla operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a curated shopping experience. Lulla is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use the Services. Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you confirm that you are at least the age of majority in your place of residence, or that you have the consent of a parent or legal guardian.
You may be required to provide accurate, current, and complete information including billing, shipping, and payment details. You are responsible for maintaining the security of your account and for all activities under your account. You may not transfer or assign your account.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to display product information accurately. However, colours, features, or appearance may vary depending on your device, screen settings, and lighting conditions.
We do not guarantee that the appearance, quality, or performance of products will meet your expectations. All product descriptions, pricing, and availability are subject to change or discontinuation at our sole discretion without notice.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason. Orders are only accepted once payment has been processed and confirmation has been issued.
Orders are subject to our Refund Policy. Purchases are for personal or household use only and may not be resold, redistributed, or exported for commercial purposes.
SECTION 4 – PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price displayed at checkout at the time of purchase. Prices may not include shipping, customs, duties, or import charges unless stated otherwise.
You agree to provide accurate and complete payment information and authorise us to charge your chosen payment method for all applicable amounts.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs clearance, or events outside our control. Risk of loss passes to you once the order is handed to the shipping carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos, designs, and trademarks, is owned by or licensed to Lulla and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsements. Use of such tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party sites. Accessing third-party websites is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Lulla is powered by Shopify; however, all sales and transactions are between you and Lulla. Shopify is not responsible for any aspect of sales, products, or disputes between you and Lulla. You expressly release Shopify and its affiliates from any related claims.
SECTION 10 – PRIVACY POLICY
Your use of the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. Personal information may be processed by Shopify and service providers located in other countries in order to provide the Services.
SECTION 11 – FEEDBACK
If you submit feedback, reviews, or suggestions, you grant us a perpetual, royalty-free, worldwide licence to use such feedback for any purpose. You confirm that your feedback is accurate, lawful, and does not infringe third-party rights.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel or refuse orders if information is inaccurate at any time.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malicious code, impersonate others, or interfere with the operation or security of the Services.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at our discretion. Obligations incurred prior to termination remain enforceable.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lulla shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Lulla and its partners from claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Lulla regarding the Services.
SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign these Terms without restriction.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services after changes constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
Trading Name: Lulla
Business Type: Sole Trader
Business Location: United Kingdom
Email: aryan.jpara@gmail.com